Stafford's Managed Equipment Services division looks after in excess of 40,000 pieces of equipment in the major UK financial institutions totalling circa 9,000 locations.
The key aims of the service:
- Remove the day to day hassle of dealing with a large number of suppliers and contacts
- Increase the efficiency of the suppliers
- Reduce service costs
- Reduce management time and expenditure
- The client maintains full control
- Full management information on KPIs and SLAs
Stafford's deliver the service by means of:
- One point of contact within our call centre
- Dedicated, experienced senior managers
- Powerful/flexible service management software
- Regular review meetings
- Advice on new products and technologies
- Consolidated invoicing
- Experience in arranging equipment roll out programmes